FREE SHIPPING ON ALL ORDERS OVER $35 WITHIN USA

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SHIPPING AND RETURNS POLICY

Thank you for placing an order with us. We appreciate the love you have for our brands, and we hope you are completely satisfied with your experience on EpicSnackbox.com. Mistakes might happen, though, whether in our facilities or during our delivery process, so if you have an issue, we are here to help! Once an order is submitted, it is packed and shipped within hours. It will take 3-5 business days from the time your order is confirmed to time of delivery. Shipping is free if the order minimum is met. If multiple items are being shipped to the same address, we will combine into the least number of boxes to ensure safe and efficient delivery. We can only accept one “ship-to” address per order. Currently, we are unable to ship to Alaska, Hawaii, Canada & International

ORDER CHANGES OR CANCELLATION

Currently, we are unable to make changes to an order once it has been confirmed.

RETURNS

All sales are final. Please contact Customer Service here if you discover issues with your order.

ORDER ERRORS

Please report any order errors within 3 days of receipt of the order. No order error reports will be accepted after 3 days as our items are perishable. If we issue a credit in response to your order error report, we will credit you via your original form of payment within 7-10 days. Please start this process by contacting Customer Service, here.

PRODUCT FRESHNESS

We are committed to serving our direct delivery customers the freshest possible product experience. Therefore, all product is shipped with a minimum of 2-weeks of remaining freshness before its “best before” date code.

PRODUCT DAMAGES

Please report any damages within 3 days. Although our snacks are packaged to eliminate movement, some product breakage may occur.

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